Skip the Waiting Room, Not the Care
How Our Virtual Care Works
Booking your virtual appointment is simple
Book Your Appointment
01
Choose Your Connection Method
02
Receive Quality Care
03
Why Choose MD Connected Virtual Care?
- Convenience Without Compromise
- Expert Healthcare Professionals
- Comprehensive Services
- Secure and Private
Convenience Without Compromise
Our virtual care platform eliminates travel time, waiting rooms, and scheduling headaches while maintaining the high standard of care you deserve.
Expert Healthcare Professionals
Connect with licensed Nurse Practitioners and Family Doctors who provide compassionate, thorough consultations focused on your unique healthcare needs.
Comprehensive Services
Our virtual healthcare team can help with:
• Prescription renewals and refills
• Medical notes and forms
• Common illnesses and injuries
• Chronic disease management
• Medical advice and second opinions
• Specialist referrals
• Lab and diagnostic test requisitions
• And much more…
Secure and Private
Your privacy matters. Our platform uses advanced encryption and security protocols that comply with all healthcare privacy regulations, ensuring your medical information remains confidential.
How to Get Started
Ready to experience healthcare designed around your life? Book your virtual appointment today and discover the convenience of quality care without the wait.
Create your account
01
Schedule your appointment
02
Connect with your healthcare provider at your scheduled time
03
Frequently Asked Questions
You ask, we answer
If you have additional questions,
please visit the FAQ page
MD Connected is a leader in virtual healthcare. With one of the highest number of virtual visit utilizations on the Ontario Telemedicine Network (OTN), we know virtual care. We have over 4 years of experience conducting telemedicine and virtual visits with hundreds of thousands of visits completed to date. We focus on the patient experience and have the highest standards for our team of medical practitioners. We offer multiple languages, specialty services and locations to assist our patients.
In Ontario, both walk-in telemedicine and virtual appointments are covered by OHIP. Due to the current COVID-19 pandemic, the Ontario government has made virtual healthcare available to all residents of Ontario regardless of whether they have a valid health card or not. Virtual Appointments are also available to residents in British Columbia, Quebec, Manitoba, and Nova Scotia on a fee for service basis.
All medical documents will be sent to the email provided during registration. If you do not receive your medical document on the same day of your consultation, please call us at 1-877-406-9362 or email admin@mdconnected.ca and we will gladly assist.
MD Connected has industry leading wait times due to our large roster of medical practitioners. However, wait times will vary by location. To get an estimate feel free to message us on our webchat.
Testimonials
What patients are saying about MD Connected
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University Health Insurance Plan (UHIP)
University Health Insurance Plan (UHIP)
1. Have your UHIP Member ID and Policy # available so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the UHIP claim authorization form provided below and email it to admin@mdconnected.ca.
Guard.Me International Insurance
1. Have your Guard.Me policy card ready so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the MD Connected authorization form provided below and email it to admin@mdconnected.ca.
MSH International (Intrepid 24/7)
1. When using this service, you or your guardian can call Intrepid 24/7 prior to seeking an appointment, and their customer care team will direct you to a contracted clinic.
2. Intrepid 24/7 will fax over the pre-authorization forms. If the forms have not been received by MD Connected you must call the insurer to fax the Verification of Benefits to us.
3. You or your guardian must present your Intrepid 24/7 policy card upon arrival so that our patient care team can verify that you have eligible coverage and sign the authorization forms.
Blue Cross (IFH Refugee)
1. You must provide one of the below forms. As long as you have coverage, which can be validated by an MD Connected customer care team member, your visit can proceed.
a. A refugee protection claimant document (RPCD) with photo.
b. An interim federal health program certificate (IFHC).