Number Of Clinics: 0
Frequently
Asked
Questions
You ask, we answer
If you have additional questions,
please visit the FAQ page
MD Connected is a leader in virtual healthcare. We have over 5 years of experience conducting telemedicine and virtual visits with hundreds of thousands of visits completed to date. We focus on the patient’s experience and have the highest standards for our team of medical practitioners. We offer convenient hours, a diverse group of practitioners, and physical locations.
A secure virtual chat consultation with a licensed practitioner is $50 per visit and ailment. This is one of the lowest costs in the industry as our goal remains to make healthcare accessible to all Canadians.
All medical documents will be securely sent to the email provided during registration. If you do not receive your medical document on the same day of your consultation, please email us at mydoc@mdconnected.ca or use the chat function in the bottom right corner of the website and we will gladly assist.
MD Connected has industry leading wait times due to our large roster of medical practitioners. However, wait times will vary by location. To get an estimate feel free to message us on our webchat.
MD Enhanced Care is a benefit-rich healthcare coverage program that is sustainable and will provide you and your dependents with access to a range of services at a low monthly cost.
The cost for MD Enhanced Care is to unlock numerous benefits not covered by OHIP. For example, the appointment with the doctor is covered by OHIP. However, having free access to your digital health records, free prescription refills, a convenient patient portal, and free home prescription delivery are services not covered by OHIP. These are just a few of the benefits included and our new members love having more transparency and access to their health.
To learn more visit: https://mdconnect.barodaadds.com/enhanced-care/
Our hours of operation vary by location. Please use the Clinic Finder to check for the hours of the clinic near you. We also offer virtual appointments during the following hours:
Weekdays: 8 am – 8 pm
Weekends: 9 am – 5 pm
Testimonials
What patients are saying about MD Connected
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Thulasi B M
1. March, 2025.
One of the best docs in there.
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University Health Insurance Plan (UHIP)
University Health Insurance Plan (UHIP)
1. Have your UHIP Member ID and Policy # available so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the UHIP claim authorization form provided below and email it to admin@mdconnected.ca.
Guard.Me International Insurance
1. Have your Guard.Me policy card ready so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the MD Connected authorization form provided below and email it to admin@mdconnected.ca.
MSH International (Intrepid 24/7)
1. When using this service, you or your guardian can call Intrepid 24/7 prior to seeking an appointment, and their customer care team will direct you to a contracted clinic.
2. Intrepid 24/7 will fax over the pre-authorization forms. If the forms have not been received by MD Connected you must call the insurer to fax the Verification of Benefits to us.
3. You or your guardian must present your Intrepid 24/7 policy card upon arrival so that our patient care team can verify that you have eligible coverage and sign the authorization forms.
Blue Cross (IFH Refugee)
1. You must provide one of the below forms. As long as you have coverage, which can be validated by an MD Connected customer care team member, your visit can proceed.
a. A refugee protection claimant document (RPCD) with photo.
b. An interim federal health program certificate (IFHC).